SaberPipes ship in 1-2 weeks unless otherwise specified.
Returns and Cancellations
Cancellations may be made within 24 hours of ordering for a full refund. To cancel your order email firstname.lastname@example.org with the subject line "Cancellation Request (Your Order Number Here)". Not using this as your subject line may cause delay for your cancellation.
Returns are accepted for 15 days after delivery, provided all items are in pristine unopened condition. Please note, shipping fees are non-refundable. Click on the SaberPipes RMA form and fill out all the information requested, print RMA form and include with your return.
Fraudulent charge-backs will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a charge-back is not an acceptable method of requesting a refund or cancellation. Doing so may result in your account being blocked from making future orders.
Defective or Incorrect items
Any defective or incorrect items MUST be returned before a refund or replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a refund or replacement will be sent.
Refunds will be issued for items returned within our 15 day return period. Return shipping will be paid by the buyer. Our refund processing time is 3-5 business days after the merchandise has been returned to us. Click on the SaberPipes RMA form and fill out all the information requested, print the RMA form and include with your return. BE SURE TO STATE THE REASON FOR RETURNING THE ITEM IS TO RECEIVE A REFUND. This will help ensure your refund is processed as quickly as possible.
International Delivery/Shipping Policy
Our international orders are ship worldwide from our headquarters in Oregon, via USPS international priority, with tracking and insurance. To determine if USPS has delivery service to your country, please select your country from the drop down menu when entering your shipping address. If you do not see your country in the drop down menu, unfortunately we cannot currently ship to you.
Customers outside the US are responsible for paying import duties & taxes.
SaberPipes come with a lifetime warranty. If your SaberPipe has a manufacturers defect or fails from normal use it will be repaired or replaced free of charge. The warranty does not cover cosmetic blemishes caused by the customer or any damage from improper use or handling.